The Problem

How Unlimited Points Sales Damaged Resort Availability

Technically, RCI (Resort Condominiums International) points were retailed by individual resorts or developers in place of fixed or floating weeks with the result that annual maintenance fees were attached to the resort where they were purchased — this is commonly known as the “home resort.” Taking a simplistic view: if a resort has one apartment that was sold as fixed weeks then there could only be a maximum of 52 owners. However when points are retailed the number of owners increases exponentially and in reality has no limits. Owners became frustrated about the fact that they experienced problems in making bookings to their home resort because of the number of points owners all vying for the same booking. Naturally the same problems occur when trying to use the exchange system; in fact the whole thing was becoming a mess. Another allegation against RCI was that availability was further damaged by the renting out of inventory to non-owners — this would be pivotal in the Class Action presented later.